Shipping Policy
Last Updated: 31/05/2026
At UK KARAKOU, we are committed to ensuring your order arrives safely and securely. All garments are carefully prepared and packaged before dispatch.
Processing Times
Ready-to-ship items are typically dispatched within 3–5 business days of purchase.
For made-to-order, bespoke, or customised garments, production times will be clearly stated on the product page. Delivery estimates begin once production has been completed.
United Kingdom Delivery
We offer tracked delivery throughout the United Kingdom.
Estimated delivery times:
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Standard Delivery: 2–5 business days
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Express Delivery: 1–2 business days (where available)
Delivery times are estimates and may vary during peak periods.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Delivery Address
Customers are responsible for ensuring that delivery information is accurate at the time of purchase.
UK KARAKOU cannot be held responsible for delays or losses arising from incorrect delivery details supplied by the customer.
Lost or Delayed Parcels
If your parcel has not arrived within the expected delivery timeframe, please contact us and we will work with the courier to investigate.
While we will do our best to assist, delivery dates are estimates and cannot be guaranteed.
Signature on Delivery
For higher-value orders, a signature may be required upon delivery to ensure the safe receipt of your garment.
Contact Us
For any shipping enquiries, please contact:
Email: info@ukkarakou.co.uk
We aim to respond within 2 business days.