Privacy Policy

Last updated: 29 July 2026

At UK Karakou (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

UK Karakou is a UK-based sole trader specialising in handcrafted Algerian clothing and accessories.

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: info@ukkarakou.co.uk

Information We Collect

When you visit our website, place an order or contact us, we may collect the following information:

Your name
Billing and delivery addresses
Email address
Telephone number
Order details and purchase history
Information you provide when contacting us
Device and browser information
IP address
Website usage information collected through cookies and analytics

Payment information is processed securely by our payment providers. UK Karakou does not store your full debit or credit card details.

How We Use Your Information

We use your information to:

Process and fulfil your orders
Arrange delivery of your purchases
Respond to customer enquiries
Provide customer support
Manage returns, exchanges and refunds where applicable
Improve our website and customer experience
Prevent fraud and protect our business
Meet our legal and accounting obligations
Send marketing communications where you have given your consent

Payment Processing

Payments made through our website are securely processed by trusted third-party providers.

We currently accept payments through:

Stripe
PayPal
Klarna

Each payment provider processes your payment information in accordance with its own Privacy Policy.

Delivery Partners

To deliver your order, we share the information necessary to complete your delivery with our trusted courier partners, including:

DPD
Royal Mail

This information may include your name, delivery address and contact details.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary, including:

Stripe, PayPal and Klarna for payment processing
DPD and Royal Mail for order delivery
Wix, our website hosting platform
Professional advisers, such as accountants, where required
Government authorities where required by law

We only share the information necessary for these services to operate.

Our website uses cookies and similar technologies to improve your browsing experience and ensure the website functions correctly.

Cookies help us:

Remember your preferences
Keep our website secure
Understand how visitors use our website
Improve website performance
Measure the effectiveness of our marketing

You can manage or disable cookies through your browser settings at any time.

Marketing and Analytics

We may use analytics and advertising tools to help us improve our website and marketing.

These may include:

Google Analytics (if enabled)
Meta Pixel for Facebook and Instagram
TikTok Pixel

These services may collect information about how visitors interact with our website in accordance with their own privacy policies.

If you subscribe to our mailing list, we may occasionally send updates about new collections, product launches and promotions. You can unsubscribe at any time using the link included in our emails.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfil your order, comply with legal obligations and resolve disputes where required.

Your Rights

Under UK data protection law, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where applicable
Restrict or object to certain processing
Request a copy of your personal information
Withdraw your consent to marketing communications at any time

To exercise these rights, please contact us at info@ukkarakou.co.uk.

Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure or loss.

While we take every reasonable precaution, no method of transmitting information over the internet can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these websites and encourage you to review their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements.

The most recent version will always be published on this page.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

UK Karakou
Email: info@ukkarakou.co.uk

If you are not satisfied with our response, you also have the right to make a complaint to the Information Commissioner’s Office (ICO).